Our Staff
CCPA staff members are highly qualified and dedicated to serving our physicians and their practices. Members can rely on our team of professionals as a resource for handing questions, comments and concerns about any of the services that CCPA offers.
Kena Norris, Executive Director
312.227.7406 | knorris@luriechildrens.org
Kena Norris, MJ, FACHE is the Executive Director of CCPA and its affiliated CCPA Purchasing Partners. Kena manages operations, strategic planning, communications, member relations and the development of member services for CCPA.
Jennifer Jackson, Sr. Administrative Assistant
312.227.7442 | jdjackson@luriechildrens.org
Jennifer Jackson, is the Sr. Administrative Assistant for CCPA and its affiliated CCPA Purchasing Partners. Jennifer processes all of the members' recredentialing information as well as communications for CCPA events.
LaVonna V. Swilley, Operations Manager
312.227.7425 | lswilley@luriechildrens.org
LaVonna V. Swilley, MBA is the Operations Manager for CCPA. LaVonna manages CCPA’s seventeen managed care contracts and works as the liaison between the members’ practices and the managed care payors. She also coordinates the day-to-day operations of CCPA.
Tisa Williams, Member Relations Specialist
312.227.7567 | twilliams@luriechildrens.org
Tisa Williams, MS is the Member Relations Specialist for CCPA. Tisa manages the enrollment of new members into CCPA. She assists with the marketing and communicating CCPA's updates and programs to ensure that our members have the most current information available regarding our organization.