Our Staff

CCPA staff members are highly qualified and dedicated to serving our physicians and their practices. Members can rely on our team of professionals as a resource for handing questions, comments and concerns about any of the services that CCPA offers.

Kena Norris, Executive Director

312.227.7406 |   knorris@luriechildrens.org

Kena Norris, MJ, FACHE is the Executive Director of CCPA and its affiliated CCPA Purchasing Partners. Kena manages operations, strategic planning, communications, member relations and the development of member services for CCPA.

Joy Love, Sr. Administrative Assistant

312.227.7442 |  jolove@luriechildrens.org

Joy Love is the Sr. Administrative Assistant for CCPA and its affiliated CCPA Purchasing Partners. Joy processes all of the members' recredentialing information as well as communications for CCPA events.

LaVonna V. Swilley, Operations Manager

312.227.7425 | lswilley@luriechildrens.org

LaVonna V. Swilley, MBA is the Operations Manager for CCPA. LaVonna manages CCPA’s seventeen managed care contracts and works as the liaison between the members’ practices and the managed care payors. She also coordinates the day-to-day operations of CCPA.

Katherine Ewing, Member Relations Specialist

312.227.7567 | kmewing@luriechildrens.org

Katherine Ewing, MBA is the Member Relations Specialist for CCPA. Katherine manages the  enrollment of new members into CCPA. She assists with the marketing and communicating CCPA's updates and programs to ensure that our members have the most current information available regarding our organization.